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Privacy Policy

Privacy Policy

Miva UK Limited (Trading name Miva Fashion)
Company registered in England and Wales under No:09939595 
1 Tudor street, London, EC4Y 0AH
Phone: 01322407732
Email: customercare@mivafashion.co.uk


WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates, if you subscribe for special promotion and discounts, competitions.

CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at customercare@mivafashion.co.uk or by writing to Miva UK Limited, 1 Tudor street, London, EC4Y 0AH.

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:
Data in relation to Online  payments is processed by WorldPay (UK) Limited or PayPal Services on a secure Page linked to ours and they have their own privacy policy*

OTHER PEOPLE WHO MIGHT USE YOUR INFORMATION
In order to process your order and deliver your purchases to you we may have to pass your information to some of our service providers. This includes the companies who handle our order dispatch service and our delivery company.
Your contact telephone number will be passed on to our courier company who may contact you by phone or text message in order to update you on the delivery date or time of your order. We will only provide these companies with the information which they need to carry out their jobs.
They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right.
We may on occasion notify you by email about changes to our terms and conditions, or other important changes to our website or our service.
We will not pass your information to any third parties outside of Miva Fashion, except where required to do so as a part of the sale, disposal or transfer of our business.

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online..

COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. If the shop has a password, this is used to determine if the current visitor has access.

AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please email us at customercare@mivafashion.co.uk


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